Returns & Exchanges
At BlackToe Running, we want to ensure you have the perfect fit for your training. If your gear isn't performing to your expectations, you can return or exchange items in original condition within 30 days of purchase.
Verify Eligibility
Ensure your footwear or apparel is unworn, has the original tags attached, and is in its original packaging.
Initiate Your Request
Visit our online portal or bring your receipt to our flagship store to start the return or exchange process.
Package and Ship
Securely pack your items and use the prepaid shipping label provided in your confirmation email to send the package back to us.
Receive Refund or Exchange
Once our team inspects the returned gear, we will process your refund to the original payment method or ship out your new selection within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing